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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 cms crossover list


A Top 10 List for Meat Processors & Protein Companies When Considering a New ERP System


cms crossover list  ERP for process manufacturing, process ERP, protein industry ERP, ERP traceability, shelf-life management, ERP for meat processing

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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Dynamicweb


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TARGIT BI Product Certified


Recently, I met over the Web with TARGIT’s Ruben Knudsen and Ulrik Pedersen, along with some TEC cohorts to verify TARGIT’S BI product.  TARGIT had  completed a TEC-designed RFI containing a list of BI capabilities that every BI vendor could support  “out of the box.” The RFI is a common list of BI capabilities that we send to all BI vendors, and from the long list of TARGIT responses, we chose

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Enterprise On-Demand CRM Comparison Guide


This guide provides a feature list comparison of 12 on-demand CRM products for businesses.

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The Seven Deadly Sins of Content Management


Getting the right content management system (CMS) to fit your needs is essential to the successful delivery of online communications and information management. Sadly, companies often find themselves with a CMS product that fails to meet objectives set for it. Don’t lose your way during the CMS solution procurement process—discover the seven cardinal sins of choosing CMS software and how to avoid committing them.

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Managing Your Supply Chain Using Microsoft Navision


This is a reprint of the summary chapter from the book Managing Your Supply Chain Using Microsoft Navision by Dr. Scott Hamilton.

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IBM’s DB2 Tops TPC Benchmark List


Leapfrogging the rest of the transaction-processing world, IBM has posted TPC-C results more than tripling the highest current transaction-per-minute figure.

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Are ERP Software Vendors Messing with Your Head? (The Fine Art of Interpreting White Papers)


(Scroll down for my list of Top 10 ERP White Paper Buzzwords!) I first published a version of this post a few years ago. Sad to say, not much has changed since then… Imagine that you're at the research stage of an enterprise resource planning (ERP) selection process. You're looking to get a handle on the scope of the project, and an idea of potential solutions and approaches

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Task Management with Multistage Tracking


One of the biggest challenges a project manager faces is the difficulty of tracking project progress once a project has been started. It can be difficult to keep track of each task and assignment as they are started, completed, or delayed. Fortunately, there are now new tools and methodologies, made available through PSNext 1.6, that help manage projects.

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Anti-Spam Software: An Effective Way to Fight Spam.


Spam is unsolicited junk mail sent to you or your mail server. People who indulge in such activities are called spammers. These are sent by commercial advertisers who may offer dubious products, get rich schemes, products that do not suit your life style, promote illegal activities, etc. The intent here is to make you spend money. Almost 60% to 70% of spam is related to porn. There is another type of spammer who sends large number of e-mails that flood your mailbox or mail server. This white paper provides information about spam, losses caused by spam, how spam works and suggests key features that a good anti-spam software should have.

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What Is SPAM And How To Stop It


From a user perspective there is no user-friendly SPAM blocking solution.

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