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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 cms list of acos


BroadVision and Bank of America Erect Enterprise as Portal Purveyors
BroadVision and Bank of America will create a new company to develop customized corporate portals. Hewlett-Packard and Amadeus will provide products and

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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Kentico


Kentico Software, headquartered in Brno (Czech Republic), is focused on providing content management solutions for developers covering the whole Web site management life cycle. The company delivers products that help build professional Web sites on the Microsoft .NET platform. Its list of clients includes Air Jamaica, Bayer, Deutsche Telecom, Gibson Musical Instruments, and Guinness New Zealand.

cms list of acos  cms intranet,cms portal,cms portals,content management cms,kentico cms,kentico cms 2.0,kentico cms asp net Read More

ECM vs. EIM


The IT industry is constructed of three-letter acronyms (TLAs). However, the total number of possible three-letter abbreviations using the 26 letters of the alphabet is only 17,576. This explains the stars-wearing-the-same-dress types of incidents in the IT world. When Sherry Fox discussed ECM and EIM, the acronyms represented enterprise compensation management and enterprise incentive management

cms list of acos  TEC’s Content Management System (CMS) Evaluation Center . And, What Is Enterprise Information Management? Compared with ECM, EIM is more difficult to define, due to a lack of consensus in the industry. Wikipedia defines EIM as “a field of interest… in finding solutions for optimal use of information within organizations.” So, understanding “information within organizations” is a prerequisite for understanding EIM. In today’s enterprise environment, information is hidden behind both Read More

Solarsoft Tropos ERP Is Now TEC Certified


In addition to the recently certified iVP software, the Solarsoft applications that have been certified by TEC now include Tropos ERP. The certification process is complete and I’m currently in the process of writing the full TEC Certification Report on the product (access full list of certification reports). Here is my preliminary report of Tropos ERP. The vendor is a global

cms list of acos  a merger between Canada-based CMS Software and British XKO Software, Tropos ERP has been on the market for more than 25 years and had already gained an impressive client base by the time of the merger. In terms of the size of its customers’ businesses, the vendor mainly targets, but is not limited to, companies with annual revenue between $10 million to 500 million (USD)—in other words, a large segment of small to medium businesses (SMBs). Being highly focused on process manufacturing, the Tropos ERP Read More

Benchmarking ERP in SMB


Many small companies have limited resources to devote to the implementation and maintenance of enterprise resource planning (ERP). Fortunately, the price performance of ERP and the underlying infrastructure supporting it have improved steadily and significantly over the past two decades. In fact, solutions that were once beyond the reach of these small companies are now well within their grasp.

cms list of acos  through their ERP solution. CMS customers easily exploit our solution functionality, optimize resources, maximize efficiency, reduce costs and meet customer expectations. For additional information on CMS Software: 45 Vogell Road, Suite 700, Richmond Hill, Ontario, Canada L4B 3P6 (888) 544-6315 or sales@cmssoftware.com http://www.cmssoftware.com For over 34 years HarrisData has been providing ERP software to mid-sized businesses. It is the only company that provides an Omni-License enabling its Read More

Best Practices in Extending ERP: A Buyer’s Guide to ERP versus Best-of-breed Decisions


The trade-off between best-of-breed functionality and ease of integration is no longer so simple. Enterprise resource planning (ERP) software continues to expand, blurring the boundaries of core ERP functionality. The three essential factors to consider in ERP versus best-of-breed decisions are functionality, integration, and the ability to upgrade. Find out the questions you need to ask when considering an ERP extension.

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The Challenges of a Business Intelligence Implementation: A Case Study


The University of Illinois provides a good example of extensive integration of its business intelligence (BI) solution and data warehousing environment with its enterprise resource planning (ERP) solution.

cms list of acos  Business Objects,data warehousing,business intelligence,BI,ERP,enterprise resource planning,reporting,analysis,software selection process,University of Illinois Read More

Bank of America


Bank of America is a multinational banking and financial services company. It has a retail banking footprint that covers approximately 80 percent of the U.S. population and serves approximately 57 million consumer and small business relationships at 5,600 banking centers and 16,200 automated teller machines (ATMs).

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Customer Success Story: University of Maryland School of Medicine


The University of Maryland School of Medicine had already experienced VMware technology as a way to consolidate its servers; what it didn’t realize was that the company’s solution could also address its disaster recovery needs. By combining two storage technologies—creating a common storage area network (SAN)—the school has reduced unexpected downtime from hours to seconds and has saved thousands of dollars in hardware costs.

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Ingeniux CMS


Ingeniux CMS is an enterprise Web content management platform. It is used for building Web sites, personalizing user experiences, delivering online marketing capabilities and insight, and managing information across Web, mobile, social, and print channels. Ingeniux CMS supports many modern Web standards, AJAX clients, in-context editing for XHTML and XML content, integrated Web analytics, and dynamic delivery options. Ingeniux Cartella provides extensive social content management functionality such as blogs, document sharing, wikis, video, and image sharing. The application supports user authentication with single sign-on, collaborative workspaces, content approval with integrated workflow, Microsoft Sharepoint connections, and other features. Cartella integrates with Ingeniux CMS.  

cms list of acos  CMS Ingeniux CMS is an enterprise Web content management platform. It is used for building Web sites, personalizing user experiences, delivering online marketing capabilities and insight, and managing information across Web, mobile, social, and print channels. Ingeniux CMS supports many modern Web standards, AJAX clients, in-context editing for XHTML and XML content, integrated Web analytics, and dynamic delivery options. Ingeniux Cartella provides extensive social content management functionality Read More

WorkWise's eWarehouse provides Groschopp with added control of the entire life cycle of its inventory


Groschopp initially purchased TCM in 1994 and subsequently expanded its usage to over 40 TCM licensed users and 12 data collection users. Groschopp has evolved into an expert user of the entire suite of TCM applications, including MRP, MPS, and Shop Floor Control with complex scheduling. One of their main objectives was the ability to bin track and optimize inventory, leading both to cost savings and also a more efficient operation.

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Challenges of the Future: The Rebirth of Small Independent Retail in America


By any measure, retailers are overwhelming small businesses. More than 95 percent of all retailers have only one store. Almost 90 percent have sales less than $2.5 million (USD), and more than 98 percent have fewer than 100 employees. To compete, small businesses need to be innovative, and understand both personalization and value, and how to execute best practices to build success.

cms list of acos  retail chain,dynamics retail,entire retail landscape,existing retail types,key retail,leading retail,network retail,retail companies,retail consulting trade,retail decisions,retail distribution Read More

A Spoonful of SugarCRMCase Study and Review of an Open Source CRM Solution


SugarCRM is a rapidly growing open source CRM company with solutions that appeal to a community of enthusiastic users. This study, based on a client who selected the Sugar Sales Professional CRM solution, compares product functionality to the competition and highlights some of SugarCRM's open source business practices.

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Selecting a CMS Based on Ease of Use


Businesses have a wide range of offerings to choose from when it comes to content management systems (CMSs). Among the many CMS selection criteria, ease of use is the most important. The easier a system is to use, the more adoption it will gain within the organization—especially when content management is becoming recognized as a marketing platform instead of being driven solely by IT. Find out more.

cms list of acos  a CMS Based on Ease of Use Businesses have a wide range of offerings to choose from when it comes to content management systems (CMSs). Among the many CMS selection criteria, ease of use is the most important. The easier a system is to use, the more adoption it will gain within the organization—especially when content management is becoming recognized as a marketing platform instead of being driven solely by IT. Find out more. Read More

Voice of the Customer Analytics


Verint Voice of the Customer Analytics solutions provide a solution set to centralize customer feedback across channels, interpret it in the context of business objectives, then act upon it to drive change. These solutions can provide an organization with critical data for rapid, targeted decision making, by analyzing and combining customer data from both direct (speech analytics, chat, e-mail) and indirect sources (social media) to gain a holistic view of the customer experience—down to the individual customer level.  

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