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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 cms wish list


Building the Small Contact Center
Until recently, customer interaction technologies were often considered too complex and costly for all but the largest businesses to justify. But today that

cms wish list  Web Contact Center | CMS Contact Centers | CMS Contact Center Application | CMS Contact Center Attrition | CMS Contact Center Business | CMS Contact Center Client | CMS Contact Center Companies | CMS Contact Center Consultant | CMS Contact Center Cost | CMS Contact Center Data | CMS Contact Center Definition | CMS Contact Center Directory | CMS Contact Center Features | CMS Contact Center Help | CMS Contact Center Industry | CMS Contact Center Information | CMS Contact Center Live | CMS Contact Center

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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Composite C1


Composite C1 is a free open-source CMS based on the latest Microsoft technologies. Composite C1 is completely free. Out-of-the-box users have access to a fully functional CMS and the option to add free packages such as SEO Assistant and social add-ons, or commercial packages such as newsletter services.Composite also offers a commercial license with benefits like product warranty, and a selection of professional services in the form of support, training, and upgrade tools.

cms wish list  is a free open-source CMS based on the latest Microsoft technologies. Composite C1 is completely free. Out-of-the-box users have access to a fully functional CMS and the option to add free packages such as SEO Assistant and social add-ons, or commercial packages such as newsletter services.Composite also offers a commercial license with benefits like product warranty, and a selection of professional services in the form of support, training, and upgrade tools. Read More

The Best CMS for You: Tips on How to Select Your Next CMS


When you know that a new content management system (CMS) is needed for your organization, how do you decide which one to implement? Do you decide based on size, price, ease of use, or something else? Finding the best CMS for your needs can be a challenging task. In this white paper, you'll get an inside look into the CMS selection process, including an overview of the CMS landscape, the proper approach to selecting a CMS, how to narrow and define your selection process, and additional CMS features to consider.

cms wish list  Best CMS for You: Tips on How to Select Your Next CMS When you know that a new content management system (CMS) is needed for your organization, how do you decide which one to implement? Do you decide based on size, price, ease of use, or something else? Finding the best CMS for your needs can be a challenging task. In this white paper, you'll get an inside look into the CMS selection process, including an overview of the CMS landscape, the proper approach to selecting a CMS, how to narrow and define Read More

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Asset management is crucial for businesses that wish to keep costs down while running an efficient service. Waer Systems has taken its experience in controlling inventory and has applied it to the management and reservation of an organization’s assets. Waer’s cloud-based solution, WAERlinx, provides companies with the resources to systematically process operations, maintenance, and the upgrading of assets, cost-effectively.

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What Is SPAM And How To Stop It


From a user perspective there is no user-friendly SPAM blocking solution.

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10 Questions to Ask When Choosing a Midmarket ERP Solution


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SSA GT to EXE-cute (Yet) Another Acquisition Part Three: Impact on SSA GT


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Aberdeen Group, Pemeco Consulting, and SupplyChainBrain Team Up with Technology Evaluation Centers for TEC Vendor Challenge - ERP Distribution


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Encryption Made Easy: The Advantages of Identity-based Encryption


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