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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 links templates to metadata elements at capture


(Forgotten) CRM and ERP Kingdoms in the Making?
Enterprise resource planning (ERP) and customer relationship management (CRM) vendor Consona is determined to establish a CRM “kingdom” based on Consona

links templates to metadata elements at capture  a list of customer-relevant links to specific areas in the knowledge base. Consona has since released new analytics (powered by QlikView) within Consona KM 7.3 in late 2009 . In addition to Microsite Builder, the Recommendation Manager module lets users update related products based on a customer’s profile or buying habits, providing further up- and cross-sell opportunities. KNOVA 7 also allows users to execute customer service based on scenarios which is also used to customize information. These

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Document Management System (DMS)

Document management systems (DMS) assist with the management, creation, workflow, and storage of documents within different departments. A DMS stores documents in a database and associates important information about the documents, to the documents (known as metadata). Most systems provide workflow engines to design and support document creation, publication, and usage. DMS solutions are often used by insurance and health care industries, government bodies, or other organizations processing high volumes of documents. 

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HSIA: From Problem to Profit-An Introduction to Internet Bandwidth Management for Hospitality Managers


High-speed Internet access (HSIA) has become a key technology asset for many hospitality providers around the world. But as a widely regarded bottom-line impacting resource, HSIA must be properly managed in order to prevent negative impacts on a facility’s revenue. Learn how to create a strong, winning HSIA strategy that will increase your guest satisfaction and secure recurring revenue well into the future.

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Essential Guide to ERP for Process Manufacturers: A Practical Guide to Successfully Addressing Your Industry-specific Requirements


As a process manufacturer, if you’re actively searching for the right enterprise resource planning (ERP) system, you should focus on those ERP solutions that have a strong process manufacturing foundation. These ERP applications support many industry best practices to which you can align your business processes. Discover how a process-oriented ERP system can help you successfully manage your process manufacturing needs.

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How To Conquer the Challenge of Delivering E-mail to 100,000+ Recipients


In the beginning, e-mail marketing was easy. But as e-mail lists have grown, so have Internet service provider (ISP) restrictions. Today, delivering your e-mail newsletter can be a real challenge, especially with a list of over 10,000 recipients. Instead of adopting one of several seductive but outdated solutions, a better alternative may be to use an e-mail service provider.

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Beginner's Guide to Buying Hosted VoIP


Maintaining a phone system requires investment in both personnel and costly equipment. If you’re looking for ways to trim costs, you might want to consider a hosted VoIP phone system. In a hosted VoIP setup, a telephony system is provided and managed by an outside service. Download this guide to arm yourself with the information you need to decide which VoIP service provider would best suit your business.

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Barcode Labeling for Food and Beverage Processors: What You Need to Know to Get Started


Food manufacturers are launching sophisticated tracking systems that can identify and isolate quality issues across their supply chains before problems escalate. Implementing barcoding as part of an integrated SaaS ERP solution enables food processors to optimize solution benefits. Find out what food and beverage processors need to know to take advantage of barcoding to improve business performance and meet regulatory requirements.

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How to Protect Your Employer Brand: Your Guide to Planning and Conducting an Organizational Workforce Reduction


Delivering news that a position is being eliminated may be one of the most difficult responsibilities a human resources professional will face. Conducting an event that impacts a handful, hundreds, or even thousands of employees can take an emotional toll. In any situation, having an unusually high level of stress can make simple projects seem difficult, and difficult projects seem insurmountable.

This guide outlines some best practices for conducting a workforce reduction event.

The goal should be to create an event that will leave impacted employees feeling that the message was delivered professionally, that resources were provided to them to make their transition easier, and their job search will be effective and efficient.

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How to Use Technology to Support the Lean Enterprise: Achieving Profitable Growth through Lean


Many competitive businesses are implementing “lean” initiatives to expose and attack waste and setting goals for continuous improvement through Six Sigma principles. Consensus is growing that technology is key for successful lean initiatives. This white paper defines addresses the impact lean initiatives have on profitability and considers the role of information technology (IT) in enabling lean initiatives.

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How to Buy a Phone System


There are many factors to consider when purchasing a new phone system. In addition to planning the scale of your proposed system and how long you expect to use it, you should also think about the number and type of features you need, from call hold and speed dial, to computer telephony integration (CTI). Put your money where your voicemail is: find out about the latest phone system features and improve your bottom line.

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Data Mining with MicroStrategy: Using the BI Platform to Distribute Data Mining and Predictive Analytics to the Masses


Data mining and predictive analysis applications can help you make knowledge-driven decisions and improve efficiency. But the user adoption of these tools has been slow due to their lack of business intelligence (BI) functionality, proactive information distribution, robust security, and other necessities. Now there’s an integrated enterprise BI system that can deliver data mining and predictive analysis. Learn more.

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Ways to Migrate Windows Applications to UNIX/Linux


Migration can be risky and expensive if handled by inexperienced developers. Seemingly small things can lead to bigger issues and cause performance problems. Hence, the services of a professional migration service provider who has executed similar projects is recommended. Learn about the different ways you can completely migrate from Windows to UNIX and Linux, so that you can make an intelligent, informed decision.

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