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(Forgotten) CRM and ERP Kingdoms in the Making?
Enterprise resource planning (ERP) and customer relationship management (CRM) vendor Consona is determined to establish a CRM “kingdom” based on Consona

links templates to metadata elements at capture  a list of customer-relevant links to specific areas in the knowledge base. Consona has since released new analytics (powered by QlikView) within Consona KM 7.3 in late 2009 . In addition to Microsite Builder, the Recommendation Manager module lets users update related products based on a customer’s profile or buying habits, providing further up- and cross-sell opportunities. KNOVA 7 also allows users to execute customer service based on scenarios which is also used to customize information. These featur Read More

Document Management System (DMS)
Document management systems (DMS) assist with the management, creation, workflow, and storage of documents within different departments. A DMS stores documents in a database and associates importan...
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Documents related to » links templates to metadata elements at capture


Putting “Big Company” Strategies to Work for Small to Midsized Businesses
In today’s economy, small businesses’ primary differentiator is service. If systems are down, then customer service levels are down too, ultimately hurting the

links templates to metadata elements at capture   Read More
Guide to Business Intelligence for Small to Midsized Businesses
You'll find it in Focus Experts Briefing: BI Overview, Key Issuesand Trends.

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From Local to Hosted: The Story of One Company’s Migration to On-demand ERP
Here’s the inside story on how an international manufacturer using a traditional, local enterprise resource planning (ERP) solution shifted gears to end up with

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How to Optimize ERP to Meet Wholesale Distribution Challenges
Efficient procurement and sourcing. Storing and moving inventories. Attracting and retaining customers. Such challenges have an impact on wholesale distributors

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Down To Earth Business Software
Down To Earth Business Software is a comprehensive suite of integrated business applications designed to address the requirements of the general accounting

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Ariba to Leave Integration to Specialists
E-purchasing vendor Ariba chooses Tibco Software to integrate back-end programs.

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How To Conquer the Challenge of Delivering E-mail to 100,000+ Recipients
In the beginning, e-mail marketing was easy. But as e-mail lists have grown, so have Internet service provider (ISP) restrictions. Today, delivering your e-mail

links templates to metadata elements at capture   Read More
How to Use Automation and Virtualization to Improve Service Levels of Your Applications
Across the globe, IT organizations are hindered by applications that were built in silos with tightly coupled dedicated hardware and software, resulting in

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How to Find the Right ERP to Optimize Your Multi-site, Multi-national Operation
Download this white paper to learn about the challenges faced by multi-site and multi-national organizations--and what to look for in an enterprise resource

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How to Select a SaaS Vendor
Many small to medium businesses (SMBs) do not have experience with software as a service (SaaS), but are looking to adopt SaaS solutions soon. According to

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How to Ensure Your Organization Is Ready for E-discovery: Your Road Map to Compliance
Unfortunately, electronic documents are rarely categorized based on records management standards or retention policies. Organizations facing numerous claims

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Using ERP to Deliver Ecommerce for Engineer to Order Companies
Engineer-to-order (ETO) companies can use enterprise software to implement eCommerce strategies in order to improve customer service, reduce waste, and increase

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Accenture to Implement SAP at Bharti Retail
Bharti Retail Limited recently selected Accenture to implement SAP Retail solutions to enable the retailer to more efficiently plan, monitor, and track the flow

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Model and Execute: A Faster and Simpler Way to Develop Fit-to-purpose, Process-centric Business Applications
The

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