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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 manage user profiling support personalization


The 2008 Handbook of Application Delivery: A Guide to Decision Making
IT organizations can no longer manage networks in isolation from the applications they support, requiring a shift from focusing on devices to a focus on

manage user profiling support personalization  how IT organizations can manage VoIP. Chapter 8 examines the attempt on the part of many Network Operations Centers (NOCs) to improve their processes, and highlights the shift that most NOCs are taking from where they focus almost exclusively on the availability of networks to where they are beginning to also focus on the performance of networks and applications. Included in the chapter is a discussion of the factors that are driving the NOC to change as well as the factors that are inhibiting the NOC

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Enterprise Marketing Management (EMM)

The Enterprise Marketing Management (EMM) Knowledge Base research helps determine support levels of various systems that help companies market their services or products effectively and efficiently. EMM tools help manage strategic planning and marketing resources (sometimes referred to as marketing resource management or MRM). This KB also covers rule-based techniques, pattern recognition, and other profiling features.  

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Marketing Automation: Coming of Age Slowly


Marketing is possibly the only remaining major business function yet to revise its core processes to take advantage of IT that can cut time, costs, and improve the quality of its operation. Nevertheless with marketing automation there are huge untapped opportunities for business improvement, given marketing has a unique vantage point in any enterprise to understand the customer needs, buying behavior, and value perception.

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Contemporary Business Intelligence Tools


Tools under the business intelligence (BI) umbrella combine to convert data into information, and information into decisions for action. Dashboards and scorecards are two such tools. Though often confused, they have functional difference, especially in modern BI suites.

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Who Alleges The PRM Market Consolidation?


Many surveys have purported that there are twice as many manufacturers that cannot integrate their ordering systems with those of their partners and distribution channels than those that can, leaving them vulnerable in terms of brand management due to poor visibility.

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Contemporary Business Intelligence and Its Main Components


Business intelligence (BI) represents the tools and systems that play a key role in the strategic planning process by allowing a company to manipulate corporate data for decision-making. But what exactly are the primary components of BI?

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Bad Customer Support Is Not a Software Problem


A couple of days ago, my laptop decided (all on its own) to jump off my desk. Lucky for me, it survived almost completely undamaged except for a broken latch, which seemed easy enough to fix. So I decided to order the replacement part and fix it myself. Since I didn’t know exactly what part I needed to order, I started by calling the vendor’s Technical Service number. I

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Atrion User Conference Highlights Need for Regulatory Compliance in PLM


The Atrion International User Group met in Montreal, Quebec (Canada) to discuss ways to improve regulatory compliance for their respective companies. At the conference, Atrion presented a vision and product strategy to their customers that will provide critical regulatory and compliance capabilities needed to support the product life cycle. The conference pointed out the importance of regulatory compliance as an important element of a product lifecycle management (PLM) strategy, and the role that environmental health and safety (EH&S) plays in protecting PLM value.

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Addressing Guidance from the IIA's GTAG-14 for Auditing User-Developed Applications


This white paper summarizes how the Prodiance Enterprise Risk Manager (ERM) suite of user-developed applications (UDA) software tools and associated professional service offerings enable organizations to fully comply with the Institute of Internal Auditors’ (IIA’s) guidelines for identifying, risk ranking, testing, and controlling critical UDAs.

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Dispelling the Myths of End-user Training


User training is a key aspect of the software implementation process. But it’s also the most overlooked, as companies often think more about software functionality than about how well their employees are adapting to using it. Don’t assume that your employees are too busy, or that software training costs too much. Find out how user software training can save you money and increase your return on investment (ROI).

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NetSuite Unveils New User Experience


NetSuite just unveiled a new NetSuite user interface at SuiteWorld 2014 and TEC's P.J. Jakovljevic is onsite to capture all the details. Read P.J.'s write-up.

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Enabling Enterprise Tape Library Support for Microsoft DPM 2007


Data Protection Manager is designed to provide continuous data protection for servers. A virtual tape library solution with de-duplication complements Microsoft DPM 2007, and together they can meet the data protection and recovery challenges of both Windows and non-Windows environments. Find out how these technologies work together to provide continuous data protection and recovery for enterprises of all sizes.

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